• Outnumbered

    Outnumbered

    You can only be outnumbered if you and those around you aren’t on the same team. One day on a visit across the US, I found myself in the office of a senior executive administrator who led the operations of a very large medical group. Our agenda was to better understand his priorities and see…

  • The Problem of the Crown Physician Chief

    The Problem of the Crown Physician Chief

    It’s a difficult task to wear both the pin of the monarch and the sash of the clans. No one seemed to be able to wear both and survive. The problem wasn’t the person. It was everyone around them. But one by one, the crown chiefs tried their best while the drums played. And one…

  • Between the lion and the leopard

    Between the lion and the leopard

    The right answer is almost always somewhere squarely between the lion and the leopard. There is a win for the lion and a win for the leopard if you’re courageous enough to find it there in the dangerous, uncertain middle. “They are trapped,” my friend said from the seat next to me. We were driving…